Terms & Conditions
1. Introduction
Welcome to GoMedic24. By accessing and using our website, services, or medical practices, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
2. Appointments and Cancellations
2.1 Appointment Booking: You can book appointments online, by phone, or in person at any GoMedic24 location. Appointment confirmations will be sent via email.
2.2 Cancellation Policy: A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Failure to provide sufficient notice may result in a cancellation fee.
2.3 Missed Appointments: Missed appointments without prior notice may incur a charge. Repeated no-shows may lead to restrictions on future bookings.
3. Fees and Payments
3.1 Pricing: Treatment fees will be communicated before starting any procedure. Prices are listed on our website and within our clinics, but final costs may vary based on individual treatment plans.
3.2 Payment Methods: We accept payments by credit card, debit card, and bank transfer. All payments must be made in full upon completion of the service unless prior arrangements have been made.
3.3 Late Payments: Failure to pay for services on time may result in additional charges and interest. We reserve the right to take legal action to recover unpaid fees.
4. Medical Treatment
4.1 Treatment Plans: Treatment plans are based on the initial consultation. Changes in treatment requirements or unforeseen complications may affect costs or duration.
4.2 Consent: By agreeing to a treatment plan, you consent to the outlined procedures. Any significant changes will be discussed with you before proceeding.
4.3 Emergency Treatment: Emergency appointments are available for urgent medical issues or pain relief. Availability may vary, so we recommend calling in advance.
5. Privacy and Data Protection
5.1 Personal Information: We are committed to safeguarding your privacy and personal data. Please refer to our Privacy Policy for details on how your information is collected, stored, and used.
5.2 Medical Records: Your medical records will be securely maintained and shared with other healthcare professionals or specialists only with your consent.
6. Website Usage
6.1 Content: The content on this website is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
6.2 Intellectual Property: All content, design, logos, and images on this website are the property of GoMedic24 or its licensors. Reproduction, distribution, or use of any content without prior written consent is prohibited.
7. Limitation of Liability
7.1 General Liability: While we strive to provide services to the highest standards, GoMedic24 is not liable for complications or adverse effects arising from treatments conducted in accordance with industry standards.
7.2 Website Liability: GoMedic24 is not responsible for any loss or damage resulting from website use, including errors, inaccuracies, or technical issues.
8. Complaints Procedure
GoMedic24 is committed to delivering excellent service. If you are dissatisfied with any aspect of your treatment, please refer to our Complaints Procedure for guidance on raising concerns and how complaints are handled.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, with the last update date displayed at the bottom.